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TOPIC: Queue Killer - the best ever
#32021
Queue Killer - the best ever 2 Years, 9 Months ago Karma: 1
Hi there guys,



Sometimes it happens the only available connection is between SIP devices. However, all channels seem to fail and we have to press on an extension, press submit and then press apply configuration to reconfigure all the channels again and then the server works.. here is the log. So although the system registers a call entering it, it doesn
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
akroom
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#32063
Re:Queue Killer - the best ever 2 Years, 9 Months ago Karma: 0
Have you checked the asterisk log to see what else is happening? If it's a freepbx fault have you checked their website to see if it's a problem that has been reported/fixed? PRI's are fairly easy to configure, are you sure there isn't a line problem? What other tests have you done to test your setup?

Do you have some crazy inbound routes or is the number not being handled properly?
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
vgster
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Last Edit: 2009/08/04 08:47 By vgster.
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#32065
Re:Queue Killer - the best ever 2 Years, 9 Months ago Karma: 1
i've already attached the log but i wonder where it's gone.. i'll post my config files until i post my log

here's my chan_dahdi

[trunkgroups]

[channels]
resetinterval=never
context=from-pstn
signalling=fxs_ks

rxwink=300; Atlas seems to use long (250ms) winks
usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=no
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
canpark=yes
cancallforward=yes

;Previous value for fax below was "incoming"
faxdetect=no
callgroup=1
pickupgroup=1

;If timeoutrestart is set to yes, then the timeout for an agent to answer is reset if a BUSY or
;CONGESTION is received. This can be useful if agents are able to cancel a call with reject or
;similar. (I found that when agents return NOANSWER (ring, no-answer) this also causes the queue
;to move to the next agent in a roundrobin)
timeoutreset = yes

callprogress=no
immediate = no

;Uncomment these lines if you have problems with the disconnection of your analog lines
;busydetect=no
;busycount=6


#include chan_dahdi_additional.conf
#include dahdi-channels.conf

here's my dahdi_channels

; Autogenerated by /usr/sbin/genzaptelconf -- do not hand edit
; Zaptel Channels Configurations (zapata.conf)
;
; This is not intended to be a complete zapata.conf. Rather, it is intended
; to be #include-d by /etc/zapata.conf that will include the global settings
;

; Span 1: XBUS-00/XPD-00 "Xorcom XPD #00/00: E1_TE" (MASTER) ClockSource
group=0,11
context=from-zaptel
switchtype = euroisdn
signalling = pri_cpe
echocancel=yes
echotraining=400
channel => 1-15,17-31
;group=0,11
;context=default

; Span 2: XBUS-00/XPD-01 "Xorcom XPD #00/01: E1_TE" RED
;group=0,12
;context=from-zaptel
;switchtype = euroisdn
;signalling = pri_cpe
;channel => 32-46,48-62
;group=
;context=default

; Span 3: XBUS-00/XPD-10 "Xorcom XPD #00/10: FXO"
;;; line="63 XPP_FXO/00/10/0"
signalling=fxs_ks
callerid=asreceived
group=1
context=from-zaptel
echocancel=yes
echotraining=800
busydetect=yes
busycount=6
channel => 63
;context=default

;;; line="64 XPP_FXO/00/10/1"
signalling=fxs_ks
callerid=asreceived
group=1
context=from-zaptel
echocancel=yes
echotraining=800
busydetect=yes
busycount=6
channel => 64
;context=default

;;; line="65 XPP_FXO/00/10/2"
signalling=fxs_ks
callerid=asreceived
group=1
context=from-zaptel
echocancel=yes
echotraining=800
busydetect=yes
busycount=6
channel => 65
;context=default

;;; line="66 XPP_FXO/00/10/3 RED"
signalling=fxs_ks
callerid=asreceived
group=1
context=from-zaptel
echocancel=yes
echotraining=800
busydetect=yes
busycount=6
channel => 66
;context=default

;;; line="67 XPP_FXO/00/10/4 RED"
signalling=fxs_ks
callerid=asreceived
group=1
context=from-zaptel
echocancel=yes
echotraining=800
busydetect=yes
busycount=6
channel => 67
;context=default

;-=-=-=-=-=-=-=-=-=-= >>>>>> the three lines coming from PSTN routing to 19014

;;; line="68 XPP_FXO/00/10/5 RED"
signalling=fxs_ks
callerid=asreceived
group=2
context=from-zaptel
busydetect=yes
busycount=6
echocancel=yes
echotraining=800
immediate = yes
channel => 68
;context=default

;;; line="69 XPP_FXO/00/10/6 RED"
signalling=fxs_ks
callerid=asreceived
group=2
context=from-zaptel
busydetect=yes
busycount=6
echocancel=yes
echotraining=800
immediate = yes
channel => 69
;context=default

;;; line="70 XPP_FXO/00/10/7 RED"
signalling=fxs_ks
callerid=asreceived
group=2
context=from-zaptel
busydetect=yes
busycount=6
echocancel=yes
echotraining=800
immediate = yes
channel => 70
;context=default


do you see something wrong with that?

my configuration is:

1 pri 1 span

3 fxo external lines that go to the same queue of the pri

5 fxo to link a panasonic to our sip server.
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
akroom
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#32070
Re:Queue Killer - the best ever 2 Years, 9 Months ago Karma: 156
Post the output of:

/etc/init.d/dahdi status

to see "what's up" (or not) when you have a problem.
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
dicko
Ethically, I no longer support PaloSanto, Sorry.
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Last Edit: 2009/08/04 09:28 By dicko.
There are other solutions!!
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#32072
Re:Queue Killer - the best ever 2 Years, 9 Months ago Karma: 1
Next time it does this, ssh to the server and do the following:
asterisk -r
show queues

Check to see if any of the queues show as invalid.

I've have the odd system that does this and I can't figure out why.

If it does show invalid queues, just type reload and they will work properly.
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
kspare
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#32144
Re:Queue Killer - the best ever 2 Years, 9 Months ago Karma: 1
here is my log attached..

thank you all
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
akroom
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#32145
Re:Queue Killer - the best ever 2 Years, 9 Months ago Karma: 1
do you see a problem here?!

### Span 1: XBUS-00/XPD-00 "Xorcom XPD #00/00: E1" (MASTER) HDB3/CCS/CRC4 Clock Source
1 E1 Clear (In use) (SWEC: MG2)
2 E1 Clear (In use) (SWEC: MG2)
3 E1 Clear (In use) (SWEC: MG2)
4 E1 Clear (In use) (SWEC: MG2)
5 E1 Clear (In use) (SWEC: MG2)
6 E1 Clear (In use) (SWEC: MG2)
7 E1 Clear (In use) (SWEC: MG2)
8 E1 Clear (In use) (SWEC: MG2)
9 E1 Clear (In use) (SWEC: MG2)
10 E1 Clear (In use) (SWEC: MG2)
11 E1 Clear (In use) (SWEC: MG2)
12 E1 Clear (In use) (SWEC: MG2)
13 E1 Clear (In use) (SWEC: MG2)
14 E1 Clear (In use) (SWEC: MG2)
15 E1 Clear (In use) (SWEC: MG2)
16 E1 HDLCFCS (In use)
17 E1 Clear (In use) (SWEC: MG2)
18 E1 Clear (In use) (SWEC: MG2)
19 E1 Clear (In use) (SWEC: MG2)
20 E1 Clear (In use) (SWEC: MG2)
21 E1 Clear (In use) (SWEC: MG2)
22 E1 Clear (In use) (SWEC: MG2)
23 E1 Clear (In use) (SWEC: MG2)
24 E1 Clear (In use) (SWEC: MG2)
25 E1 Clear (In use) (SWEC: MG2)
26 E1 Clear (In use) (SWEC: MG2)
27 E1 Clear (In use) (SWEC: MG2)
28 E1 Clear (In use) (SWEC: MG2)
29 E1 Clear (In use) (SWEC: MG2)
30 E1 Clear (In use) (SWEC: MG2)
31 E1 Clear (In use) (SWEC: MG2)
### Span 2: XBUS-00/XPD-01 "Xorcom XPD #00/01: E1" HDB3/CCS/CRC4 RED
32 E1 Clear RED
33 E1 Clear RED
34 E1 Clear RED
35 E1 Clear RED
36 E1 Clear RED
37 E1 Clear RED
38 E1 Clear RED
39 E1 Clear RED
40 E1 Clear RED
41 E1 Clear RED
42 E1 Clear RED
43 E1 Clear RED
44 E1 Clear RED
45 E1 Clear RED
46 E1 Clear RED
47 E1 HDLCFCS RED
48 E1 Clear RED
49 E1 Clear RED
50 E1 Clear RED
51 E1 Clear RED
52 E1 Clear RED
53 E1 Clear RED
54 E1 Clear RED
55 E1 Clear RED
56 E1 Clear RED
57 E1 Clear RED
58 E1 Clear RED
59 E1 Clear RED
60 E1 Clear RED
61 E1 Clear RED
62 E1 Clear RED
### Span 3: XBUS-00/XPD-10 "Xorcom XPD #00/10: FXO"
63 FXO FXSKS (In use) (SWEC: MG2) (battery)
64 FXO FXSKS (In use) (SWEC: MG2) (battery)
65 FXO FXSKS (In use) (SWEC: MG2) (battery)
66 FXO FXSKS (In use) (SWEC: MG2) (battery)
67 FXO FXSKS (In use) (SWEC: MG2) (battery)
68 FXO FXSKS (In use) (SWEC: MG2) (battery)
69 FXO FXSKS (In use) (SWEC: MG2) (battery)
70 FXO FXSKS (In use) (SWEC: MG2) (battery)
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
akroom
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#32146
Re:Queue Killer - the best ever 2 Years, 9 Months ago Karma: 1
this is what it gave after show queues command

699 has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime), W: 0, C:0, A:0, SL:0.0% within 0s
Members:
Local/3000@from-internal/n (Invalid) has taken no calls yet
No Callers

313 has 0 calls (max unlimited) in 'roundrobin' strategy (0s holdtime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
Local/258@from-internal/n (Invalid) has taken no calls yet
Local/257@from-internal/n (Invalid) has taken no calls yet
Local/256@from-internal/n (Invalid) has taken no calls yet
Local/255@from-internal/n (Invalid) has taken no calls yet
No Callers

312 has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime), W :0, C:0, A:0, SL:0.0% within 0s
Members:
Local/200@from-internal/n (Invalid) has taken no calls yet
Local/207@from-internal/n (Invalid) has taken no calls yet
Local/206@from-internal/n (Invalid) has taken no calls yet
Local/205@from-internal/n (Invalid) has taken no calls yet
Local/204@from-internal/n (Invalid) has taken no calls yet
Local/203@from-internal/n (Invalid) has taken no calls yet
Local/202@from-internal/n (Invalid) has taken no calls yet
Local/201@from-internal/n (Invalid) has taken no calls yet
No Callers

default has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime), W: 0, C:0, A:0, SL:0.0% within 0s
No Members
No Callers
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
akroom
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#32147
Re:Queue Killer - the best ever 2 Years, 9 Months ago Karma: 156
and:

rasterisk -x 'reload'
rasterisk -x 'show queues'
rasterisk -x 'show agents'
?


p.s.

coincidentally:

www.elastix.org/index.php?option=com_fir...3&id=30158#32139
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
dicko
Ethically, I no longer support PaloSanto, Sorry.
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Posts: 4100
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Gender: Male Location: Not available Birthday: 01/21
Last Edit: 2009/08/04 23:52 By dicko.
There are other solutions!!
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#32148
Re:Queue Killer - the best ever 2 Years, 9 Months ago Karma: 156
akroom wrote:
do you see a problem here?!

### Span 1: XBUS-00/XPD-00 "Xorcom XPD #00/00: E1" (MASTER) HDB3/CCS/CRC4 Clock Source
1 E1 Clear (In use) (SWEC: MG2)
.
16 E1 HDLCFCS (In use)
17 E1 Clear (In use) (SWEC: MG2)
.
31 E1 Clear (In use) (SWEC: MG2)
### Span 2: XBUS-00/XPD-01 "Xorcom XPD #00/01: E1" HDB3/CCS/CRC4 RED
32 E1 Clear RED
.
47 E1 HDLCFCS RED
.
62 E1 Clear RED
### Span 3: XBUS-00/XPD-10 "Xorcom XPD #00/10: FXO"
63 FXO FXSKS (In use) (SWEC: MG2) (battery)
64 FXO FXSKS (In use) (SWEC: MG2) (battery)
65 FXO FXSKS (In use) (SWEC: MG2) (battery)
66 FXO FXSKS (In use) (SWEC: MG2) (battery)
67 FXO FXSKS (In use) (SWEC: MG2) (battery)
68 FXO FXSKS (In use) (SWEC: MG2) (battery)
69 FXO FXSKS (In use) (SWEC: MG2) (battery)
70 FXO FXSKS (In use) (SWEC: MG2) (battery)


Not as it stands, two E1's (second not connected, 8 FXO s with a connection, MG2 (not OSLEC) echo correction on all.

The XORCOM procedure will install OSLEC for you but kinda breaks Elastix' concepts.
Enter code here   
Please note: although no board code and smiley buttons are shown, they are still usable.
dicko
Ethically, I no longer support PaloSanto, Sorry.
Platinum Boarder
Posts: 4100
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Gender: Male Location: Not available Birthday: 01/21
Last Edit: 2009/08/05 00:04 By dicko.
There are other solutions!!
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